Don’t see your question here? Email us at support@bethennyscause.org  – we’ll be happy to help! 


Apparel Orders- General  

How Long Does It Take For An Order To Ship?
Most orders ship in 6-10 business days, however during the pandemic, orders are taking 15-20 Business Days.

International orders (outside of the USA) may take up to 4-6 weeks to arrive and up to 7 weeks during peak holiday times.

NOTE: Shipping times have also been affected by the pandemic. Above are normal shipping times, however due to the pandemic, all non-US orders may be significantly delayed by the country's customs, safety inspections, border closures, restricted delivery routes, etc.

NOTE: If your order contains multiple items, some items may ship separately.


What is the status of my order?

Please use our order lookup form to instantly check the status of your order. 

Why haven't I received my order yet?

If your order status shows "Delivered" and you did not receive the item, please follow up with the carrier listed on your order status page. Bethenny's Cause is not responsible for lost or stolen packages.

To follow up with the USPS, visit: https://www.usps.com/help/missing-mail.htm
To follow up with FedEx, visit: https://www.fedex.com/en-us/customer-support/claims.html

How are orders shipped?

Most domestic orders will go through USPS. Some large orders will be shipped through FedEx.  

Do you take phone orders? 

No, we do not offer offline ordering at this time. The website uses a Secure Socket Layer (SSL) certificate to keep all ordering secure.   


Apparel Orders- Sizing

Do sizes run small?

On the ladies tees, yes, sizes run small. We recommend you order 1 size larger than your usual T-shirt size.

I need T-Shirt in Larger Than 2x Ladies.

We do not offer Ladies shirts in sizes larger than 2x, but our Unisex tees go up to 5X.

How is your apparel sized? 

Sizing information is available on each product page. 


Returns & Exchanges Policy

You may review the details of our returns & exchanges policy here

To make an exchange or return, please submit this form. 



Please visit shopskinnygirl.com for the latest updates about the SkinnyGirl jeans.

Donation & Volunteering 

I want to donate items or volunteer my time to help with disaster relief or to help families. 

We are a different division of Bethenny’s charities and don’t handle donated goods or volunteering.

You may visit globalempowermentmission.org/contact for more information about donations and volunteer opportunities.

Donation info: globalempowermentmission.org/d-o-n-a-t-e

Volunteering info: Register Here

Do all percentages of sales go to support the cause? 

100% of profits will be donated to charity. 

Sizing Chart - Leggings


Outer Leg Inner Leg Hips Waist
CM Inches CM Inches CM Inches CM Inches
S 92cm 36" 69cm 27" 67-80cm
M 93cm 37" 70cm 27" 73-92cm
L 93cm 37" 70cm 27" 75-96cm
XL 96cm 38" 71cm 28" 76-102cm
2XL 96cm 38" 72cm 28" 84-112cm
3XL 98cm 39" 72cm 28" 100-128cm
4XL 98cm 39" 76cm 30" 112-140cm
5XL 98cm 39" 76cm 30" 117-145cm


Measuring For Leggings

Outer Leg: Measure from the bottom of your ankle to your waist area.

Inseam: Measure from your crotch to the bottom of your leg. Be aware that the inseam measurements are based on a regular inseam.

Hip: Stand with feet together and measure around the fullest point of the hip, keeping the tape parallel to the floor.

• Waist: Measure around the narrowest part of the waist, keeping the tape horizontal.

If you are between two sizes, we recommend going a size up. If the measurement of your hip and waist are different, select the size that matches your hip measurement.