FAQ

Don’t see your question here? Email us at support@bethennyscause.org  – we’ll be happy to help! 

 

Apparel Orders- General  

What is the status of my order?

Please use our order lookup form to instantly check the status of your order. 

How are orders shipped?

Most domestic orders will go through USPS. Some large orders will be shipped through FedEx.  

Do you take phone orders? 

No, we do not offer offline ordering at this time. The website uses a Secure Socket Layer (SSL) certificate to keep all ordering secure.   

 

Apparel Orders- Sizing

Do sizes run small?

On the ladies tees, yes, sizes run small. We recommend you order 1 size larger than your usual T-shirt size.

I need T-Shirt in Larger Than 2x Ladies.

We do not offer Ladies shirts in sizes larger than 2x, but our Unisex tees go up to 5X.

How is your apparel sized? 

Please refer to our size guide.

   

Refund Policy

We offer a 100% Customer Satisfaction Guarantee. If you receive a damaged or an incorrect product, we will replace your item or refund your money with no questions asked! If you have any questions or concerns regarding your order, please contact us at 1-888-909-1883 or support@bethennyscause.org‎. Depending on your claim, we may ask you to provide an attached picture of the item defect in your email supporting your claim. That’s it! We will guarantee your satisfaction. We pride ourselves on quality and service. 99.9% of our customers are highly satisfied with their product. We know that sometimes things happen, but we will make sure you receive the utmost care and service! Our policy lasts 30 days.  If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 

 

SkinnyGirl  

Please visit shopskinnygirl.com for the latest updates about the SkinnyGirl jeans.

Donation & Volunteering 

I want to donate items or volunteer my time to help with disaster relief or to help families. 

We are a different division of Bethenny’s charities and don’t handle donated goods or volunteering.

You may visit globalempowermentmission.org/contact for more information about donations and volunteer opportunities.

Donation info: globalempowermentmission.org/d-o-n-a-t-e

Volunteering info: Register Here

Do all percentages of sales go to support the cause? 

100% of profits will be donated to charity. 

Sizing Guide

T-Shirts 

Ladies (Inches)

  Length Width Sleeve Center Back Bust
S
25½"
18" 13¼" 31"-34"
M 26" 19" 14" 34"-36"
L 27"
20½"
14¾" 36"-38"
XL 28" 22" 15¾" 38"-42"
2XL 29" 23½" 16¾" 42"-45"

 

 Youth (Inches)

Length Width
XS 18" 14"
S 20" 16"
M 22" 17"
L 24" 18"
XL 26" 19"


 Unisex (Inches)

Length Width
S 28" 18"
M 29" 20"
L 30" 22"
XL 31" 24"
2XL 32" 26"
3XL 33" 28"
4XL 34" 30"
5XL 35" 32"

 

Leggings

Outer Leg Inner Leg Hips Waist
CM Inches CM Inches CM Inches CM Inches
S 92cm 36" 69cm 27" 67-80cm
26-31"
54-74cm
21-29"
M 93cm 37" 70cm 27" 73-92cm
29-36"
58-84cm
23-33"
L 93cm 37" 70cm 27" 75-96cm
30-38"
63-88cm
24-35"
XL 96cm 38" 71cm 28" 76-102cm
30-40"
65-92cm
26-36"
2XL 96cm 38" 72cm 28" 84-112cm
33-44"
69-100cm
27-39"
3XL 98cm 39" 72cm 28" 100-128cm
39-50"
73-115cm
29-45"
4XL 98cm 39" 76cm 30" 112-140cm
44-55"
88-128cm
34-50"
5XL 98cm 39" 76cm 30" 117-145cm
46-57"
90-136cm
35-54"

 

Next Level Tanks

  Length Width
S
26½"
16"
M 27⅛" 17"
L 27¾"
18"
XL 28⅜" 19½"
2XL 29" 21"

 

Bella Flowy Tank Tops

  Chest Center Front Length Fits Sizes
S
15 "
19¼" 2-4
M 16½" 19¾" 6-10
L 17¾" 17⅜" 10-14
XL 18¼" 21" 14-18
2XL 19⅛" 21⅝" 18-20

 

Sweatshirts & Hoodies 

  Length Width Sleeve Length
S
27"
20" 35"
M 28" 22" 36"
L 29" 24"
37"
XL 30" 26" 38"
2XL 31" 28" 39"
3XL
32" 30" 40"
4XL
33" 32" 41"
5XL
34" 34" 42"

 

Long Sleeve Tees

  Length Width
S
28"
18"
M 29" 20"
L 30" 22"
XL 31" 24"
2XL 32" 26"
3XL
33" 28"

 

How to Measure

Measuring For Tops

Length is measured from the highest point on the shoulder to the bottom of the shirt hem. 

• To measure Sleeve Center Back, first find the center halfway between the shoulders. Measure across the shoulder, then down the sleeve.

 Width is measured across the front of the shirt, 1 inch below the armpit from seam to seam. 

• To find your Bust size, measure around the fullest part of your breast. The tape should be loose-fitting, as when measuring for a bra

 

Measuring For Leggings

Outer Leg: Measure from the bottom of your ankle to your waist area.

Inseam: Measure from your crotch to the bottom of your leg. Be aware that the inseam measurements are based on a regular inseam.

Hip: Stand with feet together and measure around the fullest point of the hip, keeping the tape parallel to the floor.

• Waist: Measure around the narrowest part of the waist, keeping the tape horizontal.

If you are between two sizes, we recommend going a size up. If the measurement of your hip and waist are different, select the size that matches your hip measurement.